Olo Integration

With Bluedot’s first-class arrival toolkit and Olo you can offer a great curbside or pickup experience to your customers. You can track customers’ arrival at your restaurant with Hello Screens, which will inform your staff when a curbside order has been placed, closed or cancelled.

Configuration

Find Bluedot Webhook Destination URL

The first step is to get Bluedot’s webhook URL; we will use it later when creating the Webhook in Olo.

Get the projectId in the Projects section in Canvas to complete the Webhook URL based on the region where your account is located.

Region
Webhook URL
North America
https://us.inbound.bluedot.io/olo/<PROJECT_ID>
Europe
https://eu.inbound.bluedot.io/olo/<PROJECT_ID>
APAC
https://au.inbound.bluedot.io/olo/<PROJECT_ID>

Create a Webhook in Olo

In Olo’s Dashboard add a new webhook from the Dev Tools section. 


 

Fill the following fields:

  • Webhook Name: This is a description to recognize Bluedot’s webhook.
  • Destination URL: Use Bluedot’s Webhook URL covered in the previous step here.
  • Developer Partner: Select the In-house option.

From the Order Events section, enable the following events:

  • Order Placed
  • Order Cancelled
  • Order Closed

 

Once you are ready to Publish the webhook, first select “Test Webhook”.  This will bring up the Shared Secret modal. Pass the Shared Secret to Bluedot to ensure your account is secured.

 

Hello Screens is then ready to send order updates to your restaurant.

If you have any questions, contact us at help@bluedot.io

 

Created by Daniel Toro on May 20, 2022