iOS SDK 15.6.7,
Android SDK 15.5.3,
Hello Screen Dynamic States,
Bluedot Cordova plugin 4.0.1,
Bluedot Xamarin Android wrapper 15.5.2,
Bluedot Xamarin iOS wrapper 15.6.6,
Bluedot React Native wrapper 2.3.0,
By leveraging Bluedot’s predicted time-based arrival technology and advanced geofencing you can see exactly when customers are going to arrive – powering a seamless curbside, drive-thru and pick-up experience. But a challenge is often how you share these insights with your store associates; POS integration is hard and depending on what insights or notifications you’d like to surface, it simply may not be possible. Enter Hello screens.
Bluedot’s Hello screens are a super fast & super simple dashboard that your team can use to see a customer’s ETA and get visual and audible notifications exactly when they Arrive.
We know not all your locations across the country have exactly the same technology-stack; hardware updates roll-out over months & some stores may have the latest POS update, while others don’t. With this in mind, you can also use Hello screens in parallel with our flexible webhooks, giving you deployment options. Depending on each store’s unique setup you can modify the specific Bluedot configuration while still empowering your store associates with the customer insights they need.
And like all aspects of the Bluedot platform Hello screens are hardware-free. Hellos Screens can run in-browser or as an app that you can use an existing device you have on-site – this may be a tablet from a 3rd party ordering app, the web browser on your POS hardware, or even the mobile device in your Floor Managers pocket. It’s your choice.
You can access Hello Screen by:
You will be asked to choose a region. If you’re not sure which region your screen is in, contact our Support Team. Once selected you will be displayed your one-time-code.
The first time you visit the URL on a new device (or after a logout) you’ll need to set up the screen with your Bluedot Administrator.
But after that, you’re all set to start receiving customer ETA and Arrival insights!
Every time you set up a Hello screen, you’ll need to complete a simple and fast setup process. This process links that specific instance of the screen to a specific Bluedot Zone and DestinationID (Eg. this is your store or restaurant).
The screen is now authenticated & linked to that destination. If you accidentally link the screen to the wrong Zone (aka Destination) you can simply log out of the Hello screen on your device and repeat the process.
*If you can’t see Hello screens in the side menu, please contact our team at help@bluedot.io to enable this feature.
This method will generate a time-limited code that can be used to register access to Hello API for a particular destinationId. Useful for linking a client web-application to a destinationId by attaching the code to a URL.
The link, then, can be shared and opened on multiple devices.
Note: the URL must be used within the time specified when you generate it.
*If you can’t see Hello screens in the side menu, please contact our team at help@bluedot.io to enable this feature.
To send order updates to Hello Screens you just need to add the following properties in the Custom Event Meta Data, either from the Point SDK or Wave API.
To display custom fields in Hello Screens, you’ll need to add the prefix hs_
to the property’s key in the Custom Event Meta Data. This information will be displayed in the order details modal.
Example